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Support

Magnitudle support

Help with the game and with your account. Most answers are in the FAQ; if yours isn't, write to us and we'll reply by email.

How can we help?

FAQ

Common questions

How do I keep my progress on a new phone?

If you play with Game Center, your progress comes with you: sign in to Game Center on the new phone with the same Apple Account, then open Magnitudle. A guest account stays on the phone it was created on, and the app can't move it to another phone yet. If you need help, contact us.

I forgot my password. What do I do?

The app asks for your password only when you delete your account, and it can't reset a forgotten password yet. Contact us from the email address of your account and we'll help.

How do I delete my account?

In the app, open the Profile tab, scroll to Danger zone and tap Delete account. This works for every account, Game Center and guest accounts included. If your account has an email address, you can also delete it on the web. Either way, you have 14 days to change your mind: email us at office@freedomgaming.co and we will restore your account.

See all questions in the Magnitudle FAQ.

Contact

Other ways to reach us

Email us at office@freedomgaming.co. There is no phone support.

Spotted a size that looks wrong? Report a mistake; how we measure sizes explains how we check it.

Writing about Magnitudle? The press kit has the facts and the logos.