Support

Delete your account

You can delete your Magnitudle account, and the personal data connected to it, at any time: in the app, here on the website, or by writing to us.

Delete your account in the app

Open Magnitudle and go to the Profile tab.
Scroll down to Danger zone and tap Delete account.
Read what will happen, then confirm it's you: with your password, with a 6-digit code we email you, or, if your account has neither (a guest or Game Center account), by typing the word shown on screen.

Game Center doesn't share an email address with us, so a Game Center account is confirmed by typing the word on screen. If the app can't confirm it's you, it offers to email us at office@freedomgaming.co instead.

Delete your account on the web

Enter the email address of your account. If it matches an account, we'll email it a 6-digit code to confirm the deletion.

A guest or Game Center account has no email address, so it can't be deleted on this page. Delete it in the app instead, as described above.

What happens after you delete

Right away, your account is scheduled for deletion and hidden from leaderboards, matchmaking and multiplayer.
For 14 days, you can change your mind: email us at office@freedomgaming.co and we will restore your account.
After 14 days, your account is anonymized. Your email address, password and your Google, Apple and Game Center links are removed, your nickname becomes “Deleted player” with a short code, and your friend connections and invite links are removed. Past matches keep their results, so other players' histories and ratings stay intact. If your account had an email address, we send it a notice that this has happened.
For 90 more days, our support team can still recover your account if you ask. After that, all remaining personal data is permanently deleted and recovery is no longer possible.

The privacy policy explains what we keep and for how long.

Need help?

If something doesn't work, contact us or email office@freedomgaming.co from the address of your account.